Usage Tips & Redemption Instructions

Usage Tips

1. Enter as Mastercard Credit/Debit

2. Use your ZIP Code if asked

 

How to use your Local Virtual Gift Card Market Mastercard®:

First, ensure that the balance on the Local Prepaid Gift Card exceeds the total purchase you are about to make including any sales tax and a potential 20% hold as explained in the next condition. Click here to Check Balance.

Please note that certain types of transactions, such as those made at restaurants, spas and salons, may require a hold of up to 20% above the total purchase. That 20% can be used for tipping or will be available after checkout. Please see your Cardholder Agreement for more information, or refer to the Sunrise Banks Privacy Policy.

We recommend that you contact the merchant in advance to confirm that they accept digital/virtual prepaid Mastercard® gift cards. It is possible that a small number of merchants have not updated their POS systems to allow for manual entry of credit/debit products or contactless payments. If the establishment is unable to accept the Local Prepaid Gift Card, cannot accept a Local Prepaid Gift Card without a magnetic stripe or has a system limitation, or if you wish to change to another establishment within the same merchant category, click here to switch the establishment.

Your Gift Card is a Virtual Mastercard Prepaid Gift Card that is restricted for use in the business category selected by the person who sent you the Gift Card. You can use the Prepaid Gift Card at the local merchant selected by the purchaser, where Virtual Mastercard Prepaid Gift Cards are accepted, or you can use the Mastercard Prepaid Gift Card at another local merchant within the same category of business, where accepted. If you prefer, you can easily exchange the local merchant name/information, at no charge, by clicking here. Exchanges can only occur before your Mastercard Prepaid Gift Card is used. Once you use your Prepaid Gift Card for any amount, the local business shown cannot be exchanged for a different local business.

Access your Local Prepaid Gift Card via the email or text you received to view the Card details, or you may print the Local Virtual Prepaid Gift Card and bring it to that establishment or save the card to a wallet on your mobile device.

Please inform the merchant that you will be using a Mastercard Prepaid Gift Card for your purchase (they should not select “Gift Card”).

You can provide the 16 digit account number, valid through date and 3 digit security code located on your Local Prepaid Gift Card to the establishment so they can input that information into their card system manually. If billing information is requested , please use 3611 Paesanos Pkwy, Suite 300, San Antonio, TX 78231

For more information please visit FAQ’s or Contact us here.